Why This Error Happens
Error 1319 (“The specified group does not exist”) typically occurs during Windows Installer (MSI) operations when the installer attempts to validate a local security group referenced in its configuration, but that group has been renamed, deleted, or is missing due to a corrupted Security Identifier (SID) mapping. This is common after domain-to-workgroup transitions, user profile migrations, or when third-party software installers hardcode a group name (like “Users” or “Administrators”) that has been localized or altered. Corrupted entries in the Windows Installer cache or a damaged Security Accounts Manager (SAM) database can also trigger this failure.
Step-by-Step Resolution Guide
Step 1: Verify Local Group Integrity
- Open Computer Management by right-clicking the Start menu and selecting it.
- Navigate to Local Users and Groups > Groups.
- Confirm that standard groups (Administrators, Users, Power Users) exist and have not been renamed or deleted.
- If a group is missing, recreate it manually with the exact original name required by the installer.
Step 2: Run the Installer with Elevated Privileges
- Right-click the installer file (.msi or .exe) and select Run as administrator.
- If using a command line, open Windows Terminal (Admin) and run:
msiexec /i "C:\Path\To\Installer.msi" /L*V "C:\install_log.txt" - Review the generated log file for the specific group name causing the failure.
Step 3: Reset Windows Installer Service and Cache
- Press
Win + R, typeservices.msc, and press Enter. - Locate Windows Installer, right-click, and select Restart.
- Clear temporary installer cache by navigating to
C:\Windows\Installer(do not delete files directly; instead use the built-in cleanup):
msiexec /unregisterfollowed bymsiexec /regserver
Step 4: Check and Repair the SAM Database
- Open Command Prompt as Administrator.
- Run
sfc /scannowto scan for and repair corrupted system files, including SAM-related components. - Restart the PC after the scan completes and attempt the installation again.
Step 5: Use Local Security Policy to Re-map Group Names
- Press
Win + R, typesecpol.msc, and press Enter. - Navigate to Security Settings > Local Policies > Security Options.
- Check policies like “Network access: Sharing and security model for local accounts” to ensure group-based permissions are not misconfigured.
Alternative or Verification Steps
- To verify the fix, re-run the installer and confirm it completes without triggering Error 1319; check the install log for successful group validation entries.
- If the error persists, use the System File Checker (SFC) in combination with DISM (
DISM /Online /Cleanup-Image /RestoreHealth) to repair deeper system image corruption affecting security group references.